Effective Date: 15 September 2025
Operating Entity: The Trink Toff
Website: https://plushiess.com
Location: Delhi, India
Welcome to Plushiess.com, an online store owned and operated by The Trink Toff (“we,” “us,” “our”).
By accessing or using this website, you (“you,” “user,” “customer”) agree to be bound by these Terms & Conditions.
If you do not agree, please do not access or use the website.
1. General Information
- The domain https://plushiess.com is owned and managed by The Trink Toff, registered under applicable Indian laws.
- We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice. Your continued use of the website after such updates constitutes your acceptance of the revised terms.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or using it under the supervision of a parent or guardian.
- You have the legal capacity to enter into a binding agreement.
- You are using the website for personal and lawful purposes only.
3. Products and Services
- All products displayed on Plushiess.com are offered for sale subject to availability.
- We strive to ensure that all product details, descriptions, and prices are accurate; however, errors may occur.
- Product images are for representation purposes only; actual colors or packaging may vary slightly due to lighting or display settings.
- We reserve the right to discontinue or modify products at any time without notice.
4. Pricing and Payment
- All prices listed are in Indian Rupees (INR) and are inclusive of applicable GST, billed under The Trink Toff.
- We accept secure online payments via trusted payment gateways.
- In case of a pricing error, we reserve the right to cancel or revise the order before dispatch.
- Once an order is placed, payment must be successfully processed to confirm the purchase.
5. Shipping and Delivery
- Orders are shipped within the estimated timeframe mentioned on the product page.
- Delivery times may vary depending on your location and courier partner.
- You will receive an email or SMS notification once your order is dispatched, along with tracking details.
- The Trink Toff is not liable for delays caused by courier companies, unforeseen events, or natural calamities.
6. Returns, Replacements & Refunds
- Return or replacement is accepted only for damaged, defective, or incorrect products.
- Customers must raise a return request within 3 days of delivery, with clear proof (photo/video) of the issue.
- Products must be unused, in original packaging, and accompanied by proof of purchase.
- Refunds (if approved) will be processed to the original payment method within 7–10 business days after inspection.
- For hygiene and safety reasons, plush toys and soft products may not be eligible for return unless defective.
For detailed steps, please refer to our Return & Refund Policy page.
7. Intellectual Property Rights
- All content on Plushiess.com, including logos, product photos, designs, text, videos, and graphics, is the intellectual property of The Trink Toff or its licensors.
- You may not reproduce, copy, distribute, or modify any content from this site without our prior written permission.
- Unauthorized use may result in legal action under applicable intellectual property laws.
8. User Conduct
You agree not to:
- Use the website for unlawful, misleading, or harmful activities.
- Post or share any false, offensive, or infringing material.
- Attempt to breach security or gain unauthorized access to the website or servers.
- Use automated systems (bots, scrapers, etc.) to access data without consent.
Violation of these terms may lead to suspension or permanent ban of your account.
9. Limitation of Liability
- The Trink Toff shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our website or products.
- We make no warranties, express or implied, about the suitability, reliability, or accuracy of the content or products.
- Our total liability, if any, shall not exceed the amount paid by you for the specific product in dispute.
10. Indemnification
You agree to indemnify, defend, and hold harmless The Trink Toff, its owners, employees, and affiliates from any claims, liabilities, losses, or damages arising from your breach of these Terms, misuse of our products, or violation of laws.
11. Third-Party Links
Our website may contain links to third-party sites for your convenience. We are not responsible for the content, policies, or practices of these external sites.
Accessing them is at your own risk.
12. Privacy
Your use of Plushiess.com is also governed by our Privacy Policy.
Please review it to understand how we collect and use your personal information.
13. Termination
We may suspend or terminate your account and access to the website without prior notice if you violate these Terms or engage in fraudulent or harmful behavior.
14. Governing Law and Jurisdiction
- These Terms are governed by the laws of India, without regard to conflict of law principles.
- Any disputes arising out of or related to this website or transactions shall be subject to the exclusive jurisdiction of the courts of Delhi, India.
15. Contact Information
For any queries, complaints, or concerns regarding these Terms, please contact:
The Trink Toff
Email: plushies026@gmail.com
Phone: +91-9821674775
Location: Delhi, India